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Retail Coach Insights

At the Intersection of Commerce and Technology

The Rush Doesn’t Feel the Same This Year

The Rush Doesn’t Feel the Same This Year

December was once defined by urgency, pressure, and compressed decision-making. This year, the pace feels different. Shoppers are still active, but they’re moving with more intention, stronger emotion... ...more

retail strategy ,consumer behavior business insights & thought leadership &customer experience

December 09, 20254 min read

When Holiday Momentum Stalls and What It Really Means for Retailers

When Holiday Momentum Stalls and What It Really Means for Retailers

Holiday momentum is slowing earlier than expected this year, and the first week of December is revealing more than a temporary lull. Customers are filtering, consolidating, and choosing retailers with... ...more

retail strategy ,consumer behavior business insights & thought leadership &customer experience

December 04, 20254 min read

The Silent Signals That Shape December Spending

The Silent Signals That Shape December Spending

Most holiday strategies rely on the same KPIs—conversion, traffic, basket size—only to realize those numbers arrive after the moment that mattered. In 2025, shoppers are more price-sensitive, promotio... ...more

predictive analytics ,retail strategy business insights & thought leadership data-driven decision making &Decision-Making & Strategy

December 02, 20254 min read

The Holiday Rush Has a Weak Spot, and Thanksgiving Is Exposing It

The Holiday Rush Has a Weak Spot, and Thanksgiving Is Exposing It

Thanksgiving is giving retailers an early look at a new kind of holiday pressure. Instead of excitement building into Black Friday, many customers are arriving exhausted, overloaded, and far less tole... ...more

retail strategy ,consumer behavior marketing strategy &customer experience

November 28, 20255 min read

Why the Hardest Part of Holiday Shopping Needs a Redesign

Why the Hardest Part of Holiday Shopping Needs a Redesign

This post looks at how Thanksgiving has quietly become a high-stakes signal for the rest of the holiday retail season. Instead of waiting for Black Friday or Cyber Monday to reveal shopper intent, ret... ...more

retail strategy ,consumer behavior marketing strategy &customer insights

November 25, 20255 min read

Thanksgiving Weekend Is No Longer the Starting Line

Thanksgiving Weekend Is No Longer the Starting Line

Thanksgiving weekend used to mark the official kickoff of holiday retail. But in 2025, the season has already been underway for weeks by the time shoppers line up for Black Friday deals. Thanksgiving ... ...more

predictive analytics ,retail strategy consumer behavior business insights & thought leadership data-driven decision making customer insights &Decision-Making & Strategy

November 20, 20255 min read

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