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From Obscure to Mainstream: How Niche Trends Rewrite Retail
Published on: 26/08/2025
From Calabrian chili to hojicha lattes, niche flavors are moving from specialty shelves to the retail mainstream. This blog explores how curiosity, culture, and grassroots discovery are reshaping product assortments—and redefining shelf space.
Customer-First Insights Drive Growth
Published on: 06/02/2025
Most companies claim to be customer-first, but few build their businesses around this. This post explores how leading brands turn customer insights into action, driving growth, loyalty, and real competitive advantage.
Reducing Returns: Customer Expectations vs. Profitability
Published on: 09/01/2025
E-commerce returns cost retailers billions, but balancing fraud prevention with customer expectations is key. Learn how AI, return fees, and smarter policies can reduce return rates while keeping customers loyal.
