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Customer-First Insights Drive Growth
Published on: 06/02/2025
Most companies claim to be customer-first, but few build their businesses around this. This post explores how leading brands turn customer insights into action, driving growth, loyalty, and real competitive advantage.
Reducing Returns: Customer Expectations vs. Profitability
Published on: 09/01/2025
E-commerce returns cost retailers billions, but balancing fraud prevention with customer expectations is key. Learn how AI, return fees, and smarter policies can reduce return rates while keeping customers loyal.
