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Retail Coach Insights
At the Intersection of Commerce and Technology
The Last Week Before Christmas Is About Getting Out of the Way
As Christmas approaches, urgency stops working. This piece explores why late-December shoppers crave control, clarity, and completion—and how brands that reduce friction now earn trust that outlasts t... ...more
retail strategy ,consumer behavior business insights & thought leadership customer experience &Decision-Making & Strategy
December 18, 2025•4 min read
Christmas Shopping Isn’t About Urgency Anymore, It’s About Control
As Christmas approaches, shoppers aren’t responding to louder countdowns or deeper last-minute discounts. They’re responding to something quieter: control. Control over timing, cost, decisions, and ou... ...more
retail strategy ,consumer behavior marketing strategy customer experience &behavioral analytics
December 16, 2025•4 min read
December Momentum Now Belongs to the Brands That Feel Easiest to Shop
December 2025 is revealing a new kind of retail momentum — one built not on deeper discounts or louder promotions, but on emotional ease. Shoppers are carrying more mental load into the season, and th... ...more
retail strategy ,consumer behavior marketing strategy customer experience &behavioral analytics
December 11, 2025•4 min read
The Rush Doesn’t Feel the Same This Year
December was once defined by urgency, pressure, and compressed decision-making. This year, the pace feels different. Shoppers are still active, but they’re moving with more intention, stronger emotion... ...more
retail strategy ,consumer behavior business insights & thought leadership &customer experience
December 09, 2025•4 min read
When Holiday Momentum Stalls and What It Really Means for Retailers
Holiday momentum is slowing earlier than expected this year, and the first week of December is revealing more than a temporary lull. Customers are filtering, consolidating, and choosing retailers with... ...more
retail strategy ,consumer behavior business insights & thought leadership &customer experience
December 04, 2025•4 min read
The Silent Signals That Shape December Spending
Most holiday strategies rely on the same KPIs—conversion, traffic, basket size—only to realize those numbers arrive after the moment that mattered. In 2025, shoppers are more price-sensitive, promotio... ...more
predictive analytics ,retail strategy business insights & thought leadership data-driven decision making &Decision-Making & Strategy
December 02, 2025•4 min read
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