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Retail Coach Insights
At the Intersection of Commerce and Technology
The Hidden Power of Packaging in Building Lasting Customer Connections
Packaging is no longer an afterthought—it’s a brand’s first impression, a storytelling tool, and a driver of loyalty. From sustainable design to shareable unboxing moments, the way products are packag... ...more
retail strategy ,brand strategy content marketing & storytelling customer experience product development & innovation &sustainability
September 10, 2025•2 min read
Rethinking the Role of the Store Associate in a Digital World
In 2025, store associates aren’t just salespeople—they’re storytellers, community builders, and brand ambassadors. Supported by tech, they deliver trust, connection, and experiences that no algorithm ... ...more
retail strategy ,business leadership & strategy experiential marketing customer experience customer loyalty &business transformation
September 09, 2025•2 min read
The Store as Media Channel: Why Physical Retail Is Becoming the Next Big Platform
Stores are no longer just for transactions—they’re media platforms. From AR try-ons to influencer pop-ups, physical retail is evolving into a stage for content, storytelling, and community. Brands tha... ...more
retail strategy ,marketing consulting content marketing & storytelling social media marketing experiential marketing customer experience business transformation &business and society
September 04, 2025•2 min read
Redefining Value: What Modern Shoppers Actually Mean When They Say “Worth It”
Shoppers today define “worth it” beyond price—factoring in emotional connection, durability, style, and experience. Retailers that adapt to this richer definition of value win lasting loyalty. ...more
retail strategy ,consumer behavior &brand management
September 02, 2025•2 min read
Blurring the Lines Between Beauty and Performance on the Retail Shelf
Traditional aisles no longer make sense. Beauty, wellness, and performance products now coexist, reshaping how shoppers buy and how retailers must display. This blog explores why category lines are fa... ...more
retail strategy ,consumer behavior marketing strategy content marketing & storytelling customer experience product development & innovation customer insights &business transformation
August 28, 2025•3 min read
From Obscure to Mainstream: How Niche Trends Rewrite Retail
From Calabrian chili to hojicha lattes, niche flavors are moving from specialty shelves to the retail mainstream. This blog explores how curiosity, culture, and grassroots discovery are reshaping prod... ...more
omnichannel ,retail strategy consumer behavior product development & innovation e-commerce strategy &customer insights
August 26, 2025•4 min read
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